How to Block a Cell in Service Console

Blocking a cell might be appropriate when:

• There is an issue with a specific cell which cannot be immediately addressed
• Work needs to be done on a specific cell

NOTE: Robots cannot pick or place bins or drive over a blocked cell. When blocking a cell, note that other cells may become inaccessible if the robot must drive over the cell which is blocked to access a nearby cell. Any bins in the blocked cell will be inaccessible, which could cause issues/delays with orders. To empty a cell before blocking it, follow this procedure: https://kardexsolutionsllc.freshdesk.com/en/support/solutions/articles/151000181791-how-to-empty-bins-from-as-cells

Changing a Cell to "Blocked"

1. Open Service Console (Blue Gear icon)
2. Navigate to the Grid page
3. On the map, select the cell which you wish to block. It will be outlined in blue when selected.
4. In the "Cell mode" dropdown box, select "To Blocked"  and click the play icon to save the changes. The cell will turn Red on the map when the change is complete

Unblocking a Cell

1. Open Service Console (Blue Gear icon)
2. Navigate to the Grid page
3. On the map, select the cell which you wish to unblock. Blocked cells appear red. It will be outlined in blue when selected.
4. In the "Cell mode" dropdown box, select the previous mode of the cell before it was blocked (usually Storage) and click the play icon to save the changes.